Curriculum Vitae

NAME
William Nathan Bailey, BA, BFA, MA, MH, Ph.D., ND, CNHP, CTN, CCA, VCP

CURRENT JOB TITLE / DEPARTMENT
System Administrator, High Point Regional Health System Information Technology

EDUCATION

Trinity College of Natural Health, Warsaw, Indiana - 2004, Master Herbalist, Summa Cum Laude (www.trinityschool.org)
Trinity College of Natural Health, Warsaw, Indiana - 2003, Doctorate in Naturopathy, Summa Cum Laude (www.trinityschool.org)
Life Christian University, Tampa, Florida - 1997 - Ph.D. in Theology, Summa Cum Laude (www.lcus.edu)
Life Christian University,
Tampa, Florida - Master of Arts in Theology, Summa Cum Laude
Life Christian University,
Tampa, Florida - Bachelor of Arts in Theology
El Centro College, Dallas, Texas - GPA 4.0 1985, Computer Science course work (http://www.ecc.dcccd.edu)
University of North Carolina at Greensboro 1978 - 1979, Graduate work in Electronic Media Communications (www.uncg.edu)
University of North Carolina at Greensboro 1974 - 1978. Bachelor of Fine Arts in Studio Art Graduated - May 1978
Specialization in Painting and Printmaking and Photography; Minor in Sociology

PROFESSIONAL TRAINING / CERTIFICATION

Citrix Course CTX-1265AI: Citrix Presentation Server 4.5 Platinum Edition: Fast Track, April, 2008, Edina, Minnesota (On-Line)
VMware Certified Professional Certification, October, 2007, Raleigh, NC
VMware Infrastructure 3: Install and Configure, October 2007, Raleigh, NC
VMware Training - Dell Engagement, September 2007, High Point, NC
Server Virtualization: When, Why and How to Virtualize, July 2007, Durham, NC
Citrix Certified System Administrator, May 2007, Greensboro, NC
Microsoft Security Best Practices for Computer Professionals, June 2004
, Greensboro, NC
Benefits of Microsoft Office 2003 for Business Executives, February 2004, Charlotte, NC
Certified Traditional Naturopath, October, 2003, Spartanburg, SC
Certified Natural Health Professional Certification, October 2002, Various Cities (5 classes)
Citrix Metaframe XPe Advanced Management, September 2001, Greensboro, NC

Citrix Metaframe V1.8 to XP Skills Update, September 2001, Greensboro, NC
Designing and Planning Active Directory Implementation in the Enterprise, DBBasics, February 2001, Greensboro, NC
Veritas Solutions for Exchange 2000, Veritas Corporation, December 2000, Durham, NC
Project Management Seminar, May 2000, Greensboro, NC
Windows 2000 Migration Planning Conference, Microsoft Corporation, April 2000, New Orleans, LA
Dell Premier Certification - Laptops, Workstations and Servers, Dell Computer Corporation, April 1999, Austin, TX
SalesLogix Administration - SalesLogix Corporation, September 1998, Phoenix, AZ
Fundamentals of MS Exchange - Cedalion Education, Inc., September 1996, Greensboro, NC
Training in Exchange and Internet Information Server - Microsoft TechEd, April, 1996, Los Angeles, CA
Supporting Microsoft Windows NT 3.5 Server - Microsoft, May 1995, Greensboro, NC
Microsoft Windows NT Server Management - Synergy Systems, October 1994, Greensboro, NC
OSF/1 (Digital UNIX) System Administration - Digital, June 1994, Greensboro, NC
Introduction to Practical TCP/IP - Digital, May 1994, Greensboro, NC
Managing Multiple Priorities - Dun & Bradstreet, June 1993, Greensboro, NC
PATHWORKS Advanced System Management - Digital, February 1993, Maynard, MA
Microsoft Windows Technical Workshop - Microsoft Corporation, August 1992, Greensboro, NC
Upgrading ALL-IN-1 to Version 3.0 - DECUS Seminar, May 1992, Atlanta, GA
CA/Netman Version 2.0- Ciba Internal Course, November 1991, Greensboro, NC
Microsoft Windows Technical Workshop - Microsoft Corporation, October 1991, Atlanta, GA
TOPIC Database Administration - Verity Corporation, August 1991, Washington, DC
TOPIC Fundamentals - Verity Corporation, August 1991, Washington, DC
UNIX and ULTRIX Systems Overview - Digital, April 1991, Dallas, TX
FIFRA GLP Training - Ciba Internal Course, April 1991, Greensboro, NC
Digital MAILbus: What it is and How to Implement It - DECUS Seminar, December 1990, Las Vegas, NV
Fundamentals of ALL-IN-1 Application Programming - Digital, October 1990, Dallas, TX
DECwrite and ALL-IN-1 - Digital, February 1990, Greensboro, NC
Introduction to DECwindows - Digital, August 1989, Greensboro, NC
VAX-to-PC Networking - ECS, February 1989, Raleigh, NC
Educational Computer Systems Computer Networking - ECS, March 1988, Raleigh, NC
DCL Advanced Utilities and Commands - Bernstein & Associates, September 1987, Greensboro, NC
Database Applications in ORACLE SQL*Forms - ORACLE Corporation, July 1987, Greensboro, NC
Introduction to SQR - ORACLE Corporation, January 1987, Greensboro, NC
BiblioTech Database Management - BiblioTech, October 1986, Greensboro, NC
The VAX/VMS Operating System and DCL - Ciba Internal Course, September 1986, Greensboro, NC
ALL-IN-1 Electronic Mail - Ciba Internal Course, March 1986, Greensboro, NC
ALL-IN-1 / WPS-Plus Word Processing - Ciba Internal Course, March 1986, Greensboro, NC
ALL-IN-1 Introduction and Overview - Ciba Internal Course, March 1986, Greensboro, NC
Data Communications - August - December 1985, Dallas, TX
Computer Center Management - August - December 1985, Dallas, TX
Operations Technician - January - May 1985, Dallas, TX
Data Processing Mathematics - January - May 1985, Dallas, TX
Introduction to Digital Computer Programming Using PL/1 - August - December 1977 - Greensboro, NC

EMPLOYMENT HISTORY

Date(s): July, 2007 - Present
Title: System Administrator
Name and Location: High Point Regional Health System, High Point, NC (highpointregional.com)
Work Description:
Provide system management and administration for a large Regional Health Care System, with emphasis on Citrix administration and VMware administration.  Involved in project management and implementation for large, business critical projects.  Provide infrastructure and network troubleshooting and support. Support a large, diverse highly available environment including: Windows Servers, Unix and Linux servers, as well as multiple VMware hosts in a High Availability setting.

Date(s): October, 1997 - Present
Title: Senior System Engineer
Name and Location: Dr. Bill Bailey.NET, Greensboro, NC (www.drbillbailey.net) Private Web Host
Work Description:
Provide advanced system infrastructure consulting in Red Hat Enterprise Linux, Windows 2003/2000/NT, Electronic Messaging, E-Commerce, and Distributed Computing via Citrix Metaframe. Manage a twenty-five server Citrix Metaframe farm for the Center for Creative Leadership.  Citrix Metaframe experience with 1.8, XP, 3.0, 4.0, and 4.5.  I have designed, installed, and managed Citrix farms since 1999. Web Page Development, Hosting, and state-of-the-art business networking via Red Hat Enterprise Linux, CentOS Linux, Ubuntu Linux, Windows 2000/2003, and Windows NT Server. Work with streaming audio/video over the Web (Windows Media Server, Darwin Streaming Server, and Streaming Flash,) E-commerce using Linux, Apache, MySQL and PHP (LAMP,) as well as SQL Server and ASP-based shopping carts, and e-mail based solutions for business, as well as other Web-enabled applications. Host multiple virtual domains and Web Sites on our own Linux and Windows 2003 servers. Manage and maintain domains, e-mail, BIND/DNS, and firewall infrastructure for our hosted sites. Work with Web production and imaging applications, including Photoshop, Adobe Illustrator and The Gimp. Provide consulting services in the areas of Internet technology, e-mail systems, groupware, and TCP/IP network connectivity applications. Manage and design Microsoft Exchange installations and upgrades for many large clients.  Taught training courses in Internet technology, groupware, office automation, and electronic messaging and system administration. Provide consulting in various electronic messaging issues, including mail system migration and both server and client side planning, configuration and implementation, and network design and conversion. Webmaster, and provider of infrastructure support, for a major e-commerce site that ships products around the world (www.lowcarbnexus.com). Expert at establishing high rankings in search engines for Web sites that we host, such as the Low Carb Nexus, via the manipulation of meta tags and web page design, as well as search engine optimization. Develop and implemented wireless networks for multiple small-to-medium sized businesses and non-profits.

Date(s): February 2005 - October 2005
Title: Webmaster
Name and Location: Guilford County Information Services, Greensboro, NC (www.co.guilford.nc.us)

Work Description:
As Webmaster, I directed the planning, development, and maintenance of Guilford County’s web presence, and in doing so, provided training, technical support, and development consultation to Information Services as well as other departments impacted by either the Internet or Intranet. This included many database driven web applications running MySQL and PHP running on Microsoft Windows Server 2003. I applied professional systems engineering and administrative knowledge to the solution of problems in the operation, maintenance and expansion of County web services.  I was responsible for coordinating, planning, and implementing the overall web development for Guilford County Information Services, and guided by County policies, I exercised considerable independent judgment in accomplishing the work and in developing new web services and systems.

Date(s): July 1998 - June 2002
Title: Enterprise System Manager
Name and Location: Center for Creative Leadership, Greensboro, NC (www.ccl.org)
Work Description:
Worked at senior level team leadership that embraced the overall responsibility for research, planning, installation, and upgrades of system hardware and software at the Center. Had overall responsibility for maintenance, tuning, and planning of key infrastructure systems including: Citrix Metaframe, Microsoft Windows, Exchange, DNS, Network FAX, Intranet/Internet, and legacy OpenVMS systems. Provided optimum service levels (minimal downtime) for all production systems. Researched new products, systems, and architectures which were of value to the Center. Designed and implemented a “thin client” environment using Citrix Metaframe to provide centrally served applications to a diverse client environment and mission critical applications over a corporate WAN. Used Citrix NFuse to deploy applications via a Web browser interface. Overall coordination of hardware and software resources and strategic direction at remote sites in the systems area. Provided technical support and advice to various project teams as required. Main Information Technology Group System support contact for CCL Library Staff, including INMAGIC database support and Library Server Administration. Windows Server administration and OpenVMS administration. Team management of “special action” technical teams. High level technical support and troubleshooting of systems infrastructure issues.

Date(s): October, 1996 - October, 1997

Title: Senior System Engineer
Name and Location: BizNetz, A Division of Sound-Ware, Incorporated, Greensboro, North Carolina (www.biznetz.com) (One year contract)
Work Description:
Provided advanced system infrastructure support to a firm specializing in Web Page Development and state-of-the-art business networking via Microsoft Windows NT Server and Internet Information Server. Worked with Web production and imaging applications. Maintained and designed e-mail systems, groupware, and network connectivity applications for clients. Was responsible for building the infrastructure for a highly available Web server environment. Provided consulting and research and development information to a team of highly skilled professionals in state-of-the-art Web and Network engineering. Taught training courses, both internally and externally, in Internet technologies. Web Site promotion and search engine registration for customers. Outside consulting in electronic messaging and Internet technologies to other companies.

Date(s): September, 1995 - 1996

Title: Consultant - Electronic Messaging and Internet Access Services, Telecommunications Services, Corporate Information Services
Name and Location: Novartis (CIBA-GEIGY) Corporation, Greensboro, North Carolina (www.novartis.com)
Work Description:
Served as Electronic Mail Administrator to fourteen North American business units, providing technical, administrative, and operational support for the North American electronic mail backbone- SNADS, DEC, and LAN platforms. Responsibilities included problem identification/resolution, maintenance, monitoring, and the coordination and notification of international, domestic, and third party activities.
Researched, planned, and implemented the native Microsoft Mail backbone for fourteen North American business units on Microsoft Windows NT Server Systems on the Cibamail Network (60,000 mailboxes.) Planned and organized the strategy to migrate the business units’ legacy electronic mail systems to the new Microsoft Mail X.400 backbone, including Windows NT resource domain planning. Provided second-level support for over 10,000 users in the business units. Developed a training course and document, and conducted training sessions, on the World Wide Web and Internet technology for our group. Presented information on electronic messaging at in-house seminars, and traveled to business unit locations to train MS-Mail Administrators on the new environment.

Date(s): January, 1990 - September, 1995

Title: Senior Systems Analyst - Crop Protection Technical Infrastructure
Name and Location: CIBA-GEIGY Corporation, Greensboro, North Carolina
Work Description:
Was responsible for Ciba Crop Protection Distributed Systems Management and Electronic Mail Environment. Provided systems support on a large Local Area VAXcluster which included VAX 6610s, an 8700, 4000 series systems, VAXstation 3100's and Alpha AXPs. Manager of the ALL-IN-1 Office Automation system and the site connection to the corporation's international MAILbus (CibaMail). Network administrator of the Crop Protection PC LAN servers, serving over 900 PC systems. Responsible for initial installation, configuration, and support of remote OpenVMS systems including the Central Regional Office in Chicago, IL, the Vero Beach Research Center in Vero Beach, FL, the Northeastern Office in northeast New York and the Southern Regional Office in Charlotte, NC.  Responsible for installation and maintenance of DECwindows/Motif (Xwindow) based applications. Involved with network planning and integration of remote systems as well as PCs at remote sites. Digital PATHWORKS PC network management responsibilities include some Apple Macintosh integration. Responsible for PATHWORKS server side management and systems development of the WiSE (Windows Server Environment) systems. Responsible for a project that converted from PATHWORKS to Windows NT Server and Windows for Workgroups client via TCP/IP for the WiSE network.  Developed Microsoft Windows system and network applications for the WiSE environment.  Specified, installed and responsible for PC based Microsoft Mail integration with the corporate network via a Microsoft X.400 Gateway with connectivity to a MAILbus 400 Gateway in Basel.   Main Crop Protection MS-Mail support provider for Greensboro, McIntosh and St. Gabriel.   Tested and recommended systems and software for use in Crop Protection, including Microsoft Windows NT systems software.  Crop Protection Windows NT system and network administrator.  Team Leader of a team designated to identify a license management tool for the PC LAN systems. Team Leader of a team formed to troubleshoot the PC Network.  Experience with Digital Alpha/AXP integration on varied servers. Trained on, and provided backup support for, OSF/1 (Digital UNIX) systems running on Digital Alpha AXPs.  Experience with Digital's Novell NetWare Co-existence package to connect PATHWORKS with Novell NetWare Networks.

Date(s): January, 1988 - January, 1990

Title: System Manager - Academic and Administrative Computer Systems
Name and Location: North Carolina Agricultural and Technical State University Computer Center, Greensboro, North Carolina (
www.ncat.edu)
Work Description:
Was responsible for installation and maintenance of the OpenVMS operating system, and other Digital and third party software, on a four node, mixed, heterogeneous VAXcluster.  Tuned systems for maximum performance. Provided VAX and PC consulting to University staff, Computer Center professionals, and satellite University groups.  Supervised one full time systems programmer.  Data communications management included both baseband DECnet and planning for a campus-wide broadband network.  Specified, installed hardware and software, trained users and managed Digital's ALL-IN-1 Office Automation, MAILbus and Electronic Mail system. Promoted the Computer Center through newsletter articles, formal presentations to the Chancellor and Vice Chancellors, coordination of A&T's first Computer Fair, and workshops. Evaluated new technology and recommended hardware and software.  Recommended, installed, and managed the Computer Center's connection to the BITNET (Internet) international computer network.  Worked with vendors and service representatives on price quotes and trouble shooting. Database design, development, and implementation using the SmartStar 4GL system for Computer Center needs.  Prepared the System Disaster Plan and System Operations Manual. Integrated Apple Macintoshes into the network. Some UNIX support as required.

Date(s): February 1986 - December 1987

Title: Senior Programmer - R&D Information Systems
Name and Location: CIBA-GEIGY Corporation, Greensboro, North Carolina

Work Description:
Assisted the System Manager by setting up VMS usernames and ALL-IN-1 User Profiles. Managed ALL-IN-1 and the MAILbus.  System Manager of a MicroVAX II running ULTRIX-32 (UNIX), used for a Basel X.25 connection, which was later converted to VMS.  Data communications work, including installing a DECnet spine extension, maintaining the DECnet to MetaPath connections, and installing peripherals on the network.  Provided data communications trouble shooting to on-site personnel, as well as regional offices, and field representatives.  This included phone support and off-site travel.  Developed a captive dial-in system using ProComm. Installed and configured a Logicraft 386ware server to allow access to MS-DOS applications for Digital terminals.  Worked with vendors and service representatives on quotes and trouble shooting.  Performed daily, weekly and monthly backups.  Maintained and revised a DCL menu system which allowed users to access applications in a manner consistent with ALL-IN-1. Designed, developed and implemented a front end to SAS/Graph to allow end users with no knowledge of SAS syntax to create text slides.   Wrote a device driver for the LCP01 color printer for use with SAS/Graph.  Customized Digital's TPU editor to use the WPS-Plus keypad. Developed a SQL*Forms hardware database.  Served as ORACLE Data Base Administrator. Provided technical support to applications staff on VMS, 386ware, moving systems into production, and granting users access rights.  Supported the Library staff on the BiblioTech Library System.  Consulted with users in the use of applications packages.   Supervised a summer student working as a programmer.  Evaluated and recommended hardware and software.  Assisted in arranging the on-site VAX conference.

Date(s): June 1984 - February 1986

Title: Affiliate Representative
Name and Location: Word of Faith Satellite Network, Dallas, Texas

Work Description:
One of four representatives.  Responsible for 557 of 1902 accounts.   Occasionally used the Network's computer to research affiliate information.   Advised in selection and maintenance of satellite systems.  Provided technical trouble shooting to affiliates during live broadcasts.

Computer Consulting - Provided part time microcomputer consulting and programming to First Texas Lawn Maintenance, Nova Satellite Systems, and Word of Faith Ministries, Inc.

Date(s): September 1983 - June 1984

Title: President & CEO (Businessman)
Name and Location: NovaTech, Inc. (AKA Nova Satellite Systems), Denton, North Carolina

Work Description:
Co-founder of a satellite systems sales and service business.  Designed and developed microcomputer programs to demonstrate system selections, and evaluate financial options for customers.

Related Interests:

Computer hobby grew - Acquired a Texas Instruments Professional Computer, performed hardware and software upgrades and maintenance.

Date(s): May 1978 - September 1983

Title: Photographer (Self Employed)
Name and Location: Bailey Photographic Arts, Denton, North Carolina

Work Description:
Owned and managed a photographic business.  Free-lance news photographer for the Thomasville Times, The Denton Record, The High Point Enterprise and The Lexington Dispatch.  "On-Call" photographer for Davidson County Rescue Squad.  Photographic expertise involved both "behind-the-camera" and lab work, including Black & White, Color Print, and Color Slide chemistry, development and printing.  Photography for publications, including the 1885-1985 Pictorial History of Mills Home Orphanage (NC Baptist Children's Home.)  Yearbook photos for schools, wedding photography, restoration of old photographs, halftone preparation for publishing, and product photos for publications.

Related Interests:

Computer Hobbyist - Experimented with Databases and Word Processing on a Radio Shack Color Computer.

PROFESSIONAL MEMBERSHIPS / ACTIVITIES

Charter Member of the International Blogging and New Media Association (http://www.ibnma.org)
Host and Infrastucture Provider for Web Sites via Dr. Bill Bailey.NET (http://www.drbillbailey.net)
Webmaster of Faith & Victory Church Web Site (http://www.fvc.org)
Director of Education and Biblical Studies, Faith and Victory Church (http://www.fvc.org)
Academic Dean of Faith & Victory Christian University, Greensboro, North Carolina (http://www.fvcu.org)
Former Academic Dean of Life Christian University, Greensboro Campus (http://www.lcus.edu)
Charter Member, International Convention of Faith Ministries (
http://www.icfm.org)
Publicity Chairman, Certified Natural Health Professionals of North Carolina (http://www.cnhpnc.org)
Former Chairman, Piedmont Triad Local User's Group of DECUS (Digital Equipment Computer User’s Society --
http://www.decus.org)
Former Member - ACM (Association for Computing Machinery --
http://www.acm.org)
Former Member - IEEE Computer Society (
http://www.ieee.org)
Former Member - HTML Writer's Guild (http://www.hwg.org)
Former Member, Association of Windows NT Systems Professionals (
http://www.ntpro.org)

Former Former Chairman and Founder, Piedmont Triad NT User's Group
Selected for inclusion in the Marquis "Who's Who in Science and Engineering" for 1994-2004
Selected for inclusion in the Marquis "Who's Who in America" for 1997-2004
Selected for inclusion in the Marquis "Who's Who in the World" for 1997-2004 (
http://www.reedref.com/mww/)
Selected for inclusion in the Marquis "Who's Who in Media and Communications" for 1996/1997
Selected for inclusion in "Who's Who Worldwide" as a Business Leader for 1992-1993
Selected an "Outstanding Young Man in America" in 1988

PUBLICATIONS / PRESENTATIONS

Publish a semi-weekly Video Blog (Vlog) called "Dr. Bill.TV" available at: http://www.DrBill.TV

Publish a technical weblog (Blog) called "Dr. Bill - The Computer Curmudgeon", as well as a weekly audio podcast of the same name, available at: http://www.DrBill.CC - a part of the TechPodcast.com Network of Podcasts.

Publish a Natural Health weblog (Blog) called "The Traditional Naturopath", as well as a weekly audio podcast of the same name, available at: http://www.TraditionalNaturopath.com

"The Benefits of Hawthorne to the Heart," article for "SelfGrowth.com", September 2007.

"Designing Web Usability: The Practice of Simplicity - A Book Review", Web page article for www.LinuxIso.org, February, 2001.

"Linux-based Options for Routing and Firewalling Your Internet Connection," Web page article for www.LinuxIso.org, December 2000.

"The Internet and the World Wide Web," training manual for course, self-published, 1997.

Submission of an OpenVMS DCL Menu System published in the "DCL Dialogue" column of the November 1989 issue of "DEC Professional" magazine, page 141.

Training courses taught include:

Citrix Metaframe End User Support for Helpdesk Professionals
Web Page Design Using Microsoft Frontpage
Web Page Design
The Internet and the World Wide Web
MS-Mail Administrator’s Training
WiSE TCP/IP and Network Overview
Digital PATHWORKS Server Overview
Logicraft Systems Technical Overview
VAX Operations and Maintenance
Introduction to the SmartStar 4GL
Use of the BITNET/Internet International Network
Digital Command Language
VAX User Hints and Tips
Introduction to the VAX Computer
ALL-IN-1 Electronic Mail
ALL-IN-1 and WPS-Plus Word Processing
BiblioTech Database Maintenance for Librarians

Presentations include:

CCL, December 2006, "Using Citrix NFuse for Web Access to the CCL Environment"
Guilford County IS Key Associates Meeting, April 2005, "Web Content Management for Guilford County"
PTNTUG Meeting, July 2001, "Freeware Linux Based Web E-mail"
PTNTUG Meeting, January 2001, "Open Source Solutions for Small Businesses and Non-Profits"
PTNTUG Meeting,
August 2000, "Open Source Software in a Corporate Environment: A Case Study with VNC (Virtual Network Computing)"
PTNTUG Meeting, July 1999, "Dr. Bill's Mystery Theater (Technical Troubleshooting Presentation)"
Randolph Technical Institute, June 1998, "Internet Business Opportunities and Technologies"
BizNetz, June 1997, at New Horizons Training Center, "Introduction to the Internet for Businesses"
Ciba Information Systems Seminar, March, 1996, "Communicating with External Business Partners Via the Internet"
Ciba Enterprise Networking Conference, February, 1996, "Communicating with External Business Partners Via the Internet"
Ciba Information Systems Seminar, May 1994, Suffern, NY, "PATHWORKS"
Ciba Enterprise Networking Conference, March 1994, Greensboro, NC, "PATHWORKS"
DEXPO, Spring 1993, Atlanta, GA, "PATHWORKS User Experiences"
Digital PATHWORKS Networking using Windows NT as a Server
The CIBA-GEIGY WiSE Technical Environment
PATHWORKS and Microsoft Windows
CIGYNET - The CIBA-GEIGY International Network
Introduction to the CIBA-GEIGY VAX Network for Programmers
The Digital MAILbus Environment
Digital PCSA Networking
NC A&T Computer Fair
Integration of the Logicraft System in a VAX Network
VAX Terminal Emulation for PCs